Effective Date: 13th August 2026
Giravex Safaris (“Giravex Safaris”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us by our clients, website visitors, partners and other individuals who interact with our services.
This Privacy Policy explains how we collect, use, store, protect and disclose personal information when you visit our website, make an enquiry, request a quotation, make a booking, travel with us, communicate with us or otherwise use our services.
By using our website or providing personal information to Giravex Safaris, you acknowledge that you have read and understood this Privacy Policy.
1. WHO WE ARE
Giravex Safaris is a Uganda based safari and travel company providing safari planning, tour and travel services, accommodation arrangements, transportation, wildlife experiences, cultural experiences and related travel services.
For purposes of applicable data protection legislation, Giravex Safaris is responsible for the personal information it collects and processes in connection with its services.
Company Name: Giravex Safaris
Website: www.giravexsafaris.com
Email: info@giravexsafaris.com
Telephone: +256 751 623414
2. PERSONAL INFORMATION WE COLLECT
Depending on the nature of your interaction with us, we may collect different types of personal information.
2.1 Information you provide to us
This may include:
2.2 Payment information
When you make a payment, we may receive information necessary to identify and reconcile the payment.
Depending on the payment method used, payment may be processed through a bank, payment gateway or other third party payment provider.
Giravex Safaris does not intentionally collect or store complete payment card information unless this is necessary and legally permitted.
2.3 Information collected through our website
When you visit our website, certain technical information may automatically be collected, including:
This information may be collected through cookies, analytics tools and similar technologies.
3. HOW WE COLLECT PERSONAL INFORMATION
We may collect personal information:
We shall endeavour to collect personal information fairly, lawfully and transparently.
4. HOW WE USE YOUR PERSONAL INFORMATION
We may use your personal information for purposes including:
4.1 Providing travel services
We use your information to:
4.2 Communication
We may use your contact information to:
4.3 Improving our services
We may use information and feedback to:
4.4 Legal and regulatory obligations
We may process personal information where necessary to:
4.5 Marketing
With appropriate consent where required, we may use your contact information to send:
You may unsubscribe from marketing communications at any time.
5. LEGAL BASIS FOR PROCESSING PERSONAL INFORMATION
Giravex Safaris shall process personal information on an appropriate lawful basis.
Depending on the circumstances, this may include:
Where we rely on consent, you may withdraw your consent subject to applicable legal or contractual limitations.
6. SHARING YOUR PERSONAL INFORMATION
We do not sell or rent your personal information to third parties.
However, we may share relevant information with trusted third parties where necessary to provide the services you have requested.
These may include:
We only seek to share information that is reasonably necessary for the relevant purpose.
7. INTERNATIONAL TRANSFER OF INFORMATION
Because tourism involves international travel and international suppliers, your personal information may sometimes need to be shared with service providers located outside Uganda.
For example, information may need to be shared with an international hotel, airline, travel partner or other service provider involved in your itinerary.
Where personal information is transferred across borders, Giravex Safaris shall take reasonable steps to ensure that such information is handled appropriately and in accordance with applicable data protection requirements.
8. SENSITIVE PERSONAL INFORMATION
Certain information may be considered sensitive under applicable data protection legislation.
This may include information relating to:
We shall only request or process such information where reasonably necessary for the provision of our services, safety, legal compliance or another lawful purpose.
Where required, we shall seek appropriate consent before processing sensitive personal information.
Clients should only provide sensitive information that is necessary for their travel arrangements.
9. PASSPORT AND TRAVEL DOCUMENT INFORMATION
Some travel arrangements require us to collect passport or identification information.
This may be necessary for:
Passport information shall only be used for legitimate travel related purposes and shall be handled with reasonable security measures.
Clients should not send passport copies or other sensitive documents through unsecured channels unless specifically requested by Giravex Safaris through an appropriate communication channel.
10. COOKIES AND WEBSITE TECHNOLOGIES
Our website may use cookies and similar technologies to improve the user experience and understand how visitors interact with our website.
Cookies may be used to:
You may be able to control or disable cookies through your browser settings.
Disabling certain cookies may affect some website functionality.
11. THIRD PARTY WEBSITES
Our website may contain links to third party websites, including hotels, tourism organisations, payment providers, social media platforms and other travel related websites.
Giravex Safaris is not responsible for the privacy practices, security or content of third party websites.
We encourage you to review the privacy policies of third party websites before providing them with personal information.
12. DATA SECURITY
Giravex Safaris takes reasonable technical and organisational measures to protect personal information against:
Depending on the nature of the information, security measures may include:
However, no electronic transmission or storage system can be guaranteed to be completely secure.
13. DATA RETENTION
Giravex Safaris shall retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
The length of time information is retained may depend on the type of information and the purpose for which it was collected.
When personal information is no longer required, we shall take reasonable steps to securely delete, destroy or anonymise it, subject to applicable legal requirements.
14. YOUR DATA PROTECTION RIGHTS
Subject to applicable law, you may have rights concerning the personal information we hold about you.
These may include the right to:
Some rights may be subject to legal or contractual limitations.
15. MARKETING COMMUNICATIONS
Where permitted by applicable law, Giravex Safaris may send you information about our services, destinations, special offers and travel experiences.
You may opt out of marketing communications at any time by:
Opting out of marketing communications will not affect important operational communications relating to an existing booking.
16. CHILDREN'S INFORMATION
Giravex Safaris may process information relating to children where this is necessary to arrange family safaris, accommodation, permits, activities or other travel services.
Where required, information relating to a child should be provided by a parent, legal guardian or another person authorised to make the booking.
We shall take reasonable steps to protect children's personal information and shall only collect information that is reasonably necessary for the relevant travel service.
17. DATA BREACHES AND SECURITY INCIDENTS
If Giravex Safaris becomes aware of a personal data breach that requires notification under applicable law, we shall take reasonable steps to investigate, contain and address the incident and make any required notifications to the relevant authorities and affected individuals.
18. YOUR RESPONSIBILITY
Clients are responsible for ensuring that the personal information they provide to Giravex Safaris is accurate and up to date.
You should inform us promptly if any important information changes before or during your safari.
Where you provide personal information belonging to another traveller, you should ensure that you have the authority to provide that information and that the relevant person is aware of the processing described in this Privacy Policy.
19. CONFIDENTIALITY
Information provided to Giravex Safaris in confidence shall be treated responsibly and shall not be disclosed to unrelated third parties except where:
20. CHANGES TO THIS PRIVACY POLICY
Giravex Safaris may update this Privacy Policy from time to time to reflect changes in:
The updated version shall be published on our website with the revised effective date.
We encourage Clients to review this Privacy Policy periodically.
21. CONTACT US
If you have questions about this Privacy Policy, wish to exercise your data protection rights or have concerns about how your personal information has been handled, please contact us.
Giravex Safaris
Website: www.giravexsafaris.com
Email: info@giravexsafaris.com
Telephone: +256 751 623414
We shall endeavour to respond to legitimate privacy related requests within a reasonable period and in accordance with applicable law.
22. ACCEPTANCE
By using the Giravex Safaris website, requesting our services, submitting an enquiry or making a booking, you acknowledge that you have read and understood this Privacy Policy.
Giravex Safaris
Your Journey. Our Passion.
